Privacy Policy

Dear User, in compliance with current legislation on the processing of personal data, the responsible party of this website Netforce Srl, adopts a privacy policy for those who visit the website www.vantevo.it. You can learn about the privacy policy of Vantevo Analytics by reading the information on data processing below. To contact the Data Controller you can use the email address info@vantevo.it or write to Netforce srl via Po' 136/A 43124 Parma PR Italy.

Your personal data is collected and processed for the purposes set out below.

Characteristics of the collected data

Name, surname, tax code, email addresses, addresses (including country, province and city) telephone numbers, all data necessary for billing and payment (VAT, bank details, company name). Data relating to requests (type of request, description). Among the collected personal data, independently or through third parties, there are also usernames, passwords, cookies, IP addresses.

Unless otherwise specified, all data requested by Vantevo Analytics are mandatory and failure to provide them may prevent the platform from delivering its services. In cases where Vantevo Analytics expressly indicates that certain data are not mandatory, users are free not to communicate such data without affecting the availability or the operation of the service. The personal data may be freely provided by the user or, in the case of usage data, collected automatically during the platform use.

The possible use of Cookies or other tracking tools, in addition to the purposes described in this document, provide the Service requested by the user.

The user assumes responsibility for the obtained personal data of third parties, published or shared through Vantevo Analytics and guarantees to have the right to communicate or disseminate them, freeing the Data Controller from any liability to third parties.

Purpose of the processing of personal data

Your personal data may be processed by the data controller for: a) to allow the use of the website by the user: information relating to the use of the website by the user is processed, in order to allow the user to navigate and view the related web pages. For this purpose, technical navigation and functionality cookies are used: these are cookies that, for example, allow the recognition of the country from which the user connects the website and the translation of the pages visited in its language. b) to create an account through an email address provided by the user. The address is the main method of communication between the user and vantevo.it, through which you can receive invoices, updates or other information. c) Payment process management and other billing information. d) Specific requests sent via info@vantevo.it. This information, which includes your email address, is retained for a match history. This data is used only in relation to the specific requests received.

Legal bases for processing The Data Controller may process personal data if: a) Users have given their consent for one or more purposes. b) The provision of data is necessary for the performance of a contract with the user and/ or any pre-contractual obligations. c) The processing is necessary to fulfil a legal obligation to which the Data Controller is subject; d) The processing is necessary for the purposes of the legitimate interest pursued by the Data Controller.

Nature of data provision and consequences of refusal

Retention of personal data
We do not use cookies and collect personal data within vantevo.it, nor do we collect information about personal and behavioral trends. The Data are processed at the Data Controller’s operating offices are located within the European Union. If such a transfer takes place, users can learn more about it from the Data Controller. In order to provide Vantevo Analytics services, user’s data will be retained as long as the account is active. We will retain and use this information as necessary for the purposes set out in this policy and to comply with our legal obligations, resolve disputes, and protect Vantevo’s legal rights. You can choose to delete your account at any time. Once the account is deleted, all user data will be deleted permanently within 48 hours. Method and logic of data processing Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access. The processing takes place through automated processes that do not determine the profiling of users. The Data Controller reserves the right to make changes to this privacy policy at any time by advertising the users on the vantevo.it website. Access to the data is only allowed to persons or other companies authorized by Netforce srl.

Recipients of personal data
The data may be communicated to other companies that collaborate with Netforce Srl or that operate as data processors. They may be sent to consultants and freelancers in individual or associated form, banks or credit institutions, debt collection companies, other companies, entities and/or natural persons who carry out instrumental activities, supporting or functional to the execution of the contracts or services requested. The processing is carried out by means of computer and/ or telematic tools, with organizational methods and logic strictly related to the indicated purposes. In addition to the Data Controller, in some cases, categories of persons in charge of the organization may have access to data (administrative, commercial, marketing, legal, system administrators) or external subjects (as third-party technical service providers, hosting providers, IT companies, communication agencies) appointed, if necessary, Data Processors by the Data Controller. The updated list of Data Processors may always be requested to the Data Controller.

Exercise of subject’s rights
The user can exercise the rights provided for by the GDPR by contacting the Data Controller through the e-mail address info@vantevo.it. In particular, you may request access to personal data concerning you, rectification or cancellation, or you may request the restriction of processing and/or oppose to processing. In addition, you have the right to data portability and if you wish to lodge a complaint, you can also submit it to the Data Protection Authority. Details on the right to object to processing Users should be aware that, however, if their Personal Data is processed for direct marketing purposes, they may object to such processing at any time without providing any justification. To know if the Data Controller processes Personal Data for direct marketing purposes, users can refer to the relevant sections of this document.

Cookies and tracking systems
Below the list of technical cookies on the site vantevo.io:

• __vantcsrf__ - also called CSRF token protects the website security, helps prevent attacks by making it impossible for an attacker to build a fully valid HTTP request suitable to be sent to a victim user.
• _vantevo_tkn – also called token, remembers that the user has logged in. If you log in to your Vantevo account, you authorize us to use cookies so that you do not have to access each return session.
• __vnt_int__ - these are cookies that, for example, allow the recognition of the country from which the user connects the website and the translation of the pages visited into the related language.
• g_state - stores the user's status. It is used for login with Google;

Google Search Console API Terms of Use

Vantevo platform integrates Google Search Console APIs. Google Search Console integration provides access to both Search Console data (verified users only) and public information on a URL basis (anyone). This integration, not mandatory for the use of the Vantevo service, is useful to display the number of views and number of impressions related to keywords with which users have entered the website that the user intends to measure. No data from Google Search Console is stored or saved on Vantevo systems, all requests are made in real time when the user displays the information on the Vantevo dashboard. The user has the right to activate the features described above resulting from the integration of Google Search Console, indicating their consent in the appropriate section of the website. The only information that is stored is: permissionLevel and state (the domain/website) of all data that Google releases. It will be saved only domains that have permissionLevel: siteFullUser and siteOwner. The user can at any time disconnect the integration with Google Search Console from the settings page of their domains.

Google Analytics API Terms of Use

The Vantevo platform integrates the Google Analytics API. The Analytics integration provides access to both Google Analytics data (verified users only) and URL-based public information (anyone). This integration, which is not mandatory for using Vantevo's service, is useful for importing old data that is present in the Google Analytics piataform. No data from Google Analytics is stored or saved on Vantevo's systems, all requests are made in real time when the user views the information on the Vantevo dashboard. The user has the option to enable the above features resulting from Google Analytics integration by indicating their consent in the appropriate section of the website. The only information that is stored for import is: Account ID, Property ID, View ID which will choose the user only if the request for data import is made. The user can at any time disconnect the integration and cancel the data import request with Google Analytics from their domains settings page.

Live chat

This Web site uses Crisp Chat, a chat platform that connects users with Netforce SRL customer support. We are collecting e-maile addresses only with the users' consent in order to initiate the chat. The messages and data exchanged are stored within the Crisp Chat application. For more information, please refer to their Privacy Policy and Cookie Policy.

Netforce SRL does not use these messages or data except to follow up registered user problems or requests. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR).

CREDITS

The site features some copyright-free graphic and photographic contributions found on rawpixel.com and pexel.com.